Do we provide support for the bot? Obviously Yes, all you need to do is join our support server and there is a support channel you can go there and can ask anything we will reply as soon as possible And if you see any bug just do b3contact (bug) from your server and we will fix that as fast as we can. You may think is the bot online all the time. Yes, the bot is online 24/7 and has 99.98% uptime there are minor downtimes if there is problem with VPS(Virtual Private Server) orelse if there is update in bot.